Our Sustainability Policy

OUR POLICY

• For a sustainable world;
• We value the evaluation, resolution and feedback of suggestions and complaints from our guests, employees and other stakeholders.
• In keeping with our understanding of sustainability, we carry out our training courses to raise awareness among our employees, to contribute to their development and to ensure that they are actively involved in every phase.
• We comply with laws and regulations in all of our activities.

OUR ENVIRONMENTAL AND WASTE MANAGEMENT POLICY

• We assess the environmental impact and the extent of our activities within the framework of legal regulations and work to minimize our impact.
• We carry out assessments at the purchasing stage to reduce our waste at source.
• We separate our waste according to its groups and hazard classes in the most efficient way. We deliver our waste according to its class to licensed companies.
• We want to reduce the amount of waste.
• We use hazardous materials and chemicals only when/as needed.
• We train our employees in waste separation, zero waste, etc. and raise awareness among our guests through events on these topics.
• We carry out the infrastructure works necessary for the effective use of our natural resources and aim to reduce them by regularly tracking them.
• We create awareness for the conscious use of our natural resources among our guests and employees.

OUR PURCHASING POLICY

• We contribute to the protection of nature by choosing the materials we buy in our hotel with the labels “recycled” and “eco-friendly”.
• We contribute to the local economy by supplying products/goods from local suppliers and try to reduce our carbon footprint. We strive to continuously increase the proportion of our local suppliers by following them.

OUR LABOR POLICY

• We contribute to the development of the region by creating jobs for the local population.
• It is our principle to create a fair and peaceful working environment for our employees, an environment in which there is no discrimination and equal opportunities are guaranteed.
• We listen to our employees, implement a communication model in which ideas can be freely expressed, solution-oriented and developed in dialogue.

OUR CULTURAL AWARENESS POLICY

• We organize promotions and events so that our guests can get to know the natural and cultural heritage, local products and services of our region.
• It ensures the protection of local culture, traditions and customs; We do not allow discriminatory activities based on opinions, race, beliefs and vulnerable groups. We know that visitors, who come for both tourism and professional reasons, with their different cultures, contribute to regional development and that hospitality should be shown.
• We support the preservation of historical and archaeological artifacts.
• As part of our activities, we hold meetings and keep the communication channel open in order to take into account local characteristics, sensitivities and the needs of local people.
• Together with the local people, we are committed to protecting historical and cultural assets and supporting the preservation of the natural environment.
• We support all our stakeholders in promoting the region's food, activities, culture and traditions (religious-cultural sites, natural treasures, biodiversity, etc.), train our staff and inform our guests.
• Know our geography and local community well, respecting their historical values and traditions; We contribute to economic, social and cultural development.
• We develop/contribute to social projects that contribute to the social and economic development of society and local stakeholders, as well as local employment.

OUR HUMAN RIGHTS POLICY

• We treat each other's views with respect.
• We act openly, with equal opportunities, transparently, fairly and openly to employee participation.
• Gender, language, race, age, socioeconomic status, educational status, ethnicity, religious belief, etc. We oppose discrimination based on such issues.
• We ensure that all of our employees benefit equally from the social benefits, fringe benefits and bonuses offered.

OUR ACCESSIBILITY POLICIES

• We carry out our activities taking into account the convenience of people with special needs (disabled, children, etc.) in accessing our products and services.
• We provide an environment where our guests and employees who require special protection are not harmed in any way and where all their problems can be easily communicated and resolved.
• We continuously monitor and measure our practices and targets in our sustainability management system, initiate, plan and complete our corrective actions as needed.
• We care about accessibility, health and safety standards for all our guests, employees and visitors with special needs, physical sensitivities and difficulties, and we organize the environment in which they vacation or work in accordance with these standards.

OUR CHILD RIGHTS POLICY

• There is no child labor in our hotel and we expect the same sensitivity from all our business partners.
• We provide environments/opportunities within the facility that contribute to the children's development, where they can freely express their thoughts, desires and feelings and where they feel free and comfortable.
• We prioritize service in our presentation areas.
• We provide awareness-raising trainings to our personnel on children's rights/abuse.
• We try to raise awareness of the attitudes and behaviors of families towards their children and the signs of physical-verbal-psychological violence or neglect.
• We make sure that children are under adult supervision in the activities they participate in.
• In environments where we entrust children (mini clubs, etc.), we keep our eyes on them and hand them over to their parents.
• We support projects related to the protection of children's rights.
• When we witness suspicious behavior regarding children, we first inform the hotel management and ask for help from the Social Support Line when deemed necessary.

OUR EMPLOYMENT, WOMEN'S RIGHTS AND EQUALITY POLICY

• We ensure the health, safety and welfare of all our employees, regardless of gender.
• We support women's participation in the workforce in all our departments and offer equal opportunities.
• We act with the policy of “equal pay for equal work” without gender discrimination.
• We contribute to the development of the region by providing employment from the local people.
• We provide the necessary environment for equal use of career opportunities.
• We provide a working environment that maintains work-family life balance.
• We provide equal opportunities for women to be in management positions.
• Women should not be subjected to any form of abuse, harassment, discrimination, suppression, coercion, slander, etc. We do not allow ourselves to be exposed to situations.
• Communication channels have been diversified and used actively so that all our personnel can express themselves easily (complaint web channel/complaint box/guide manager), and we also use the social support line of the ministry of family and social services when necessary.
• To all our employees; We regularly provide training on behavior to specially protected groups (women, children, disabled, trainees, minorities, etc.).

OUR OPEN DOOR POLICY TO OUR EMPLOYEES

• Our employees can make all their requests and complaints within the framework of confidentiality.
• Abuse, harassment, mobbing, discrimination, verbal violence, etc. cases, our complaint channels have been made available within the framework of confidentiality.
• Our communication channels within the framework of open doors are as follows;

E-mail, phone, complaint box, mobile application, face-to-face meeting with the human resources manager